Idea Maker is developing a mobile app for us. We provided information to jumpstart the project, and they gave us samples of similar projects they’ve done to give us an idea of what to expect. They provided a detailed scope of work that was over 100-pages long. We had several exchanges back and forth to tweak requirements for a few weeks. Our respective lawyers also looked over the scope.

After the scope was approved, the team got into the project launch and began the design phase. The Idea Maker started with a low-fidelity design and built swimlanes. After that, they moved into high-fidelity design. The next stell will be to turn the project over to the development team.

Additionally, the Idea Maker team provides us with consultancy services to help us grow the app. For example, they’ve advised us on handling customer service and tools we can use to help with that aspect. They’ve also connected us to other parties that can help us.

From a technical standpoint, the team is first-rate, from the designers to upper-level management. They’re subject matter experts, which is precisely what we were looking for. Their ability to convey their knowledge has also been helpful. They check all the boxes for us in terms of educating us and acting as true partners.